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Insights
Thoughts and strategy on crisis communications, public relations, and public affairs in Pennsylvania and beyond.


Political Vulnerability Audits for Higher Education: Navigating Challenges During the Trump Administration
With the recent election of President Trump, institutions of higher education need to prepare for possible shifts in federal policy. Schools should expect reduced student aid, the end of student debt forgiveness, and major structural changes at the U.S. Department of Education. Leaders need a clear view of their exposure. Fitler Square Strategies helps institutions assess these risks through political vulnerability audits. Vulnerability audits help institutions understand how

Mark Nicastre
Nov 18, 20242 min read


Social Media Management for Advocacy, Nonprofits, and Associations: Amplify Your Impact
Everyone needs a social media plan. Social media is how you reach supporters. It is how you share your message, and for advocacy groups...

Mark Nicastre
Sep 16, 20242 min read


Client Success: PA Needs Teachers Gets Earned Media Coverage Across Pennsylvania
Pennsylvania faces a critical shortage of teachers, and PA Needs Teachers is leading the effort to alleviate the crisis. Our work has...

Mark Nicastre
Jun 3, 20243 min read


John Fetterman's Communications Style and Consistency on Key Issues
John Fetterman is a lightning rod. First, Republicans and conservatives tried to turn him into a boogeyman. Now progressives are upset....

Mark Nicastre
Jan 19, 20241 min read


Social Media and Crisis PR: A Lesson from FabFitFun
What happens when a business makes an unforced error on social media? They need to take their crisis PR response seriously.

Mark Nicastre
Dec 6, 20232 min read


A Media Relations Lesson from Baseball: What is on-the-record?
This week, a minor controversy erupted here in Philadelphia when comments made by Atlanta Braves shortstop Orlando Arcia disparaging...

Mark Nicastre
Oct 12, 20232 min read


I-95, the Rise of Local Conspiracy Theories, and Crisis Management
I wrote this op-ed back in June, but Gov. Shapiro rebuilt I-95 too quickly and kept making the piece less relevant. There's been an...

Mark Nicastre
Aug 9, 20235 min read


Partner with a Crisis PR Firm for Your Communication Plan
Do you know you need a crisis communications plan, but the blank page keeps winning? A public relations firm with crisis experience helps break that block and gets your team ready for hard moments. Without preparation, a crisis will hurt your reputation fast. Negative stories pile up, press coverage turns rough, and social media problems spread. A crisis communications plan gives your team structure and helps you respond to issues that threaten your reputation. Why you need

Mark Nicastre
Aug 8, 20232 min read


The Most Common Finding in Communications Audits
In my experience running communications audits, one finding shows up again and again. Communications teams often struggle with internal communication. It feels ironic, but it matters. When internal systems break down, external work suffers. Teams focus so much on external strategy that they overlook their own internal needs. Some teams lack clear approval steps. Others use the wrong workflow tools or get low adoption on the tools they picked. No matter the issue, weak interna

Mark Nicastre
Jul 20, 20232 min read


RCP: Messengers Matter in Advocacy Communications
When planning advocacy communications, the messenger matters as much as the message. As Pennsylvania debated its state budget, we got a...

Mark Nicastre
Jul 11, 20231 min read
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