With the recent election of President Trump, institutions of higher education need to prepare for possible shifts in federal policy. Schools should expect reduced student aid, the end of student debt forgiveness, and major structural changes at the U.S. Department of Education. Leaders need a clear view of their exposure. Fitler Square Strategies helps institutions assess these risks through political vulnerability audits. Vulnerability audits help institutions understand how

What happens when a business makes an unforced error on social media? They need to take their crisis PR response seriously.

This week, a minor controversy erupted here in Philadelphia when comments made by Atlanta Braves shortstop Orlando Arcia disparaging...

I wrote this op-ed back in June, but Gov. Shapiro rebuilt I-95 too quickly and kept making the piece less relevant. There's been an...

Do you know you need a crisis communications plan, but the blank page keeps winning? A public relations firm with crisis experience helps break that block and gets your team ready for hard moments. Without preparation, a crisis will hurt your reputation fast. Negative stories pile up, press coverage turns rough, and social media problems spread. A crisis communications plan gives your team structure and helps you respond to issues that threaten your reputation. Why you need

Law firms face tough challenges when they manage litigation. The public response around a case shapes outcomes and reputations. You need a crisis communications partner who understands how fast situations escalate and how high the stakes are. Legal challenges bring reputational risk to your clients. While your firm manages the legal strategy, you need a partner to manage the public response. A legal dispute can turn into a crisis fast if you lack support from a team with cris

Fitler Square Strategies is a crisis communications firm that works with colleges and universities.

When do you need a crisis communications PR firm? If you've been thinking about hiring a public relations firm, here are some considerations

In Philadelphia earlier this month, a chemical spill threatened the city's water supply. The experience offered important lessons in...

What are some good rules for crisis communications? As an organization, mitigating risks to your reputation and operation is important.

Goals in a crisis communications plan need to be specific, measurable, actionable and time-limited.