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Insights
Thoughts and strategy on crisis communications, public relations, and public affairs in Pennsylvania and beyond.


Could the Data Center debate fizzle out?
Data centers are the most heavily debated topic in Pennsylvania and across the country right now. Locally, people are upset and they're showing up to local meetings and taking their frustrations to social media. Data centers are being treated as an existential threat, but what happens if it ends up being more like a typical land use issue? Read my latest column in Real Clear Pennsylvania: You cannot open social media, turn on the news, or read the local paper without hearing

Mark Nicastre
1 day ago4 min read


Pennsylvania Advocacy Campaigns Feature Local Roundtables
It's been a busy week. We had roundtables and tours with clients in Lancaster and Middletown, discussing investments in workforce and education that should be part of this year's budget. On Tuesday, the Lancaster County Workforce Development Board hosted the PA Workforce Development Association to talk about its youth workforce initiative that will invest $25 million to help train young workers as more and more older folks leave the workforce. And on Wednesday, the PA Literac

Mark Nicastre
May 291 min read


What Snowstorms Taught Me About Crisis Communications
On the first really nice day of the year, most people stop thinking about winter. If you’ve worked in government or public affairs, you don’t. Getting to the point where you no longer have to manage public response to a snowstorm still feels like a relief. When I led communications for Pennsylvania and Governor Wolf, snowstorms were one of the most consistent and challenging crisis communications scenarios we faced. Crisis Communications Planning Matters. But It’s Not Enough.

Mark Nicastre
Apr 142 min read


What is a PR Crisis?
"Is this actually a crisis?" Effective crisis communications planning starts with this simple question. And your organization's crisis might look very different from another's. For some organizations, a crisis means imminent danger, or even a loss of life. For others, it might mean a downturn in customers. A few days in the social media ringer. Internal employee backlash. I've seen the paralysis and consequences of not understanding what constitutes a crisis for an organizati

Mark Nicastre
Apr 72 min read


Another Successful Advocacy Day in Harrisburg
We spent yesterday in Harrisburg with PA Literacy Coalition for their 2026 PA Literacy Summit & Day of Action. The PA Literacy Coalition ran a great Harrisburg advocacy day. They kept a packed day moving, juggling meetings, speaking, and planning with enthusiasm. Advocacy and Outreach to Legislators in Harrisburg The day brought together advocates, legislators, educators, storytellers, and folks from across PA and the country who are genuinely excited about improving

Mark Nicastre
Mar 241 min read


Why Winging It in Crisis Communications Can Cost Your Organization
Winging it without a crisis communications plan is risky but a lot of organizations do it anyway. We're all consumers of media. Have you seen the difference between an organization that's ready for a crisis and one that clearly isn't? It's not an accident. A lot of the times, we get called in after a crisis breaks. Something bad happens, someone Googles or ChatGPTs "crisis communications firm" and we pop up. We have experience with all sorts of situations, templates and

Mark Nicastre
Mar 121 min read


Is Your Team Ready for a Social Media Crisis?
What is the value of a good initial response to a crisis? What does a poor initial response cost you and your team? Social Media Crisis Communications Training Tool We developed Siege, a social media crisis training tool, to help teams prepare and train for a crisis with a realistic flow of information, new events, and AI personas that react to what you do and say. The training tool helps teams see how their response impacts the organization and the crisis by tracking t

Mark Nicastre
Mar 121 min read


Post Pennsylvania State Budget Tea Leaf Reading
In Pennsylvania, the governor's budget address kicks off five months - sometimes 8 to 12 months - of negotiations, hearings, votes, and consternation. Folks pick apart the governor’s budget address. How many times did he mention farms, main streets, or schools? Where did he focus his applause lines? What was the tone like toward Republicans? How did he credit Democrats? Advocates can also read the tea leaves in the immediate aftermath of the governor’s budget, too. The mos

Mark Nicastre
Feb 263 min read


Looking ahead to Governor Shapiro's 2026 Budget Address
Here we go again. In a few days, Governor Josh Shapiro will give his fourth budget address. It’s a long way from his first budget address in 2023. When he stepped up to speak to the gathered lawmakers in the Capitol rotunda during renovations to the House Chamber, he was a new governor with a promise to deliver results for Pennsylvania families. Since he spoke, he’s been the runner-up in the Veep stakes after President Joe Biden dropped out of the 2024 Presidential race and

Mark Nicastre
Jan 313 min read


The Importance of Proactive Crisis Communications
I saw this quote recently regarding health and exercise, but it really struck me that it also applies to communications.

Mark Nicastre
Nov 21, 20253 min read
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