Communications Audits

A communications audit systematically reviews and evaluates an organization's internal and external communications channels and processes. A communications audit aims to assess the effectiveness of an organization's current communications strategies and identify any areas that need improvement.

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During a communications audit, we will examine various aspects of its communication practices, including the types of communication channels it uses, the content and messaging of its communications, the frequency and timing, and the target audience for its communications. The audit may also involve gathering feedback from stakeholders, such as employees, customers, and other external audiences, to understand how well the organization's communications are being received.

The results of a communications audit can help an organization identify and address any weaknesses in its communication practices, improve the effectiveness of its communication efforts, and better align its communication strategies with its overall business goals.

Every communications audit varies based on the needs of the organization and the existing communications plans, but we find some consistency in our findings.